Benefits Outlook
If you still can’t find answers or need help, call Benefits Outlook. English- and Spanish-speaking benefits specialists are available.
Telephone: 866-284-AISD (2473)
7 a.m. to 7 p.m. CST, weekdays (except holidays) and Saturdays, 7 a.m. to 4 p.m.
Claims administrator:
P.O. Box 427
Columbus, SC 29202
Customer service: 800-433-3036
7 a.m. to 4 p.m. Central Time, weekdays (excluding holidays)
Texas Health and Human Services Commission
Telephone: 877-543-7669
8 a.m. to 8 p.m. Central Time, weekdays (except holidays)
Fax: 877-542-5951
chipmedicaid.org
WageWorks Benefit Services
P.O. Box 2998
Alpharetta, GA 30023-2998
Customer service: 866-284-AISD (2473)
Dental HMO and Dental PPO
mycigna.com
Telephone: 800-Cigna24 (244-6224)
Discount Dental
QCD of America
12001 N. Central Expwy, Suite 600
Dallas, TX 75243
Telephone: 800-229-0304
8 a.m. to 4 p.m. Central Time, weekdays (except holidays)
Standard Insurance Company
Claims administrator:
P.O. Box 2800
Portland, OR 97208-2800
Customer service: 800-628-8600
Aetna Resources for Living
Telephone: 844-317-AISD (2473)
Confidential assitance is available 24 hours/7 days a week
resourcesforliving
Username: ALDINE
Password: EAP
900 S Capital of Texas Hwy, Suite 350
Austin, TX 78746
Customer service: 800-943-9179
Claims:
P.O. Box 4000
Richmond, KY 40476-4000
Claims fax: 888-238-3539
Customer service: 888-238-6226
7 a.m. to 5 p.m. Central Time, weekdays (excluding holidays)
IRS information – tax-deductible expenses
Telephone: 800-TAX-FORM (3676)
Health care
Dependent day care
If you’re not sure whether an expense is eligible, check with your tax advisor.
24/7 Nurse Line
Telephone: 866-284-AISD (2473), choose a language and press 3
Beginning Right Maternity Management
Telephone: 800-CRADLE-1 (800-272-3531)
8 a.m. to 6 p.m. Central Time, weekdays (except holidays)
Minnesota Life
securian.com
Claims administrator:
Group Division Claims
P.O. Box 64114
St. Paul, MN 55164-0114
Medical underwriting: 800-872-2214
Claims: 888-658-0193
7 a.m. to 7 p.m. Central Time, weekdays (excluding holidays)
Portability/conversion: 866-293-6047
7 a.m. to 6 p.m. Central Time, weekdays (excluding holidays)
Redpoint travel assistance program
lifebenefits.com/travel
In the U.S., Canada, Puerto Rico, U.S. Virgin Islands and Bermuda, call toll free: 855-516-5433
In other locations worldwide, call collect: +1-415-484-4677
1111 Superior Ave.
Cleveland, OH 44114-2507
Customer service: 800-821-6400
7 a.m. to 6 p.m. Central Time, weekdays (excluding holidays)
Passwords to use for login:
4640010 (family coverage)
4630010 (single coverage)
Express Scripts
express-scripts.com
Telephone: 855-712-1403
Accredo Specialty Pharmacy
accredo.com
Telephone: 877-222-7336
EyeMed Vision
Visit the EyeMed website and select the INSIGHT network.
Telephone: 844-409-3402
For any benefits question or concern, including 24/7 Nurse Line access, one call does it all.
Call us at 866-284-AISD (2473)