If you’re covered, you can elect coverage for your spouse and/or dependent children.
How do I enroll?
You can enroll during annual benefits enrollment at Benefits Outlook online. If you have a family status change, please call Benefits Outlook at 866-284-AISD (2473), choose a language, then press 2, 7 a.m. to 7 p.m. CST, weekdays (except holidays) and Saturdays, 7 a.m. to 4 p.m.. More information about family status changes is available here.
Are there any limitations to the accident coverage?
This plan doesn’t pay benefits for accidents resulting from:
Participating in war or any act of war, declared or not, or participating in the armed forces of any country or international authority. The plan returns the prorated premium for any period not covered when you are in such service.
Operating, learning to operate, serving as a crew member on, or jumping or falling from any aircraft, including non-motor-driven ones
Participating or attempting to participate in an illegal activity or working at an illegal job
Committing or attempting to commit suicide, while sane or insane
Intentionally injuring or attempting to injure yourself
Having any disease, bodily or mental illness, or degenerative process. The plan also doesn’t pay benefits for any related medical or surgical treatment or for diagnostic procedures for such illness.
Traveling more than 40 miles outside the territorial limits of the United States, Canada, Mexico, Puerto Rico, the Bahamas, Virgin Islands, Bermuda and Jamaica except under the Accidental Common Carrier Death Benefit
Riding in or driving any motor-driven vehicle in a race, stunt show or speed test
Participating in any professional or semi-professional organized sport
Being legally intoxicated or under the influence of any narcotic unless taken under the direction of a physician
Does accident insurance pay in addition to other insurance, such as medical coverage?
Yes. Accident benefits are in addition to benefits you receive from any medical plan and do not affect your medical benefits. This plan does not decrease benefit payments by coordinating with other plans to pay up to a certain maximum.
How do I file a claim?
To receive reimbursement for covered expenses, you must fill out the accident plan claim form, available here. You can also call Aflac Group at 800-433-3036 and speak to a customer service specialist.
How do I find out the status of my claim?
Call Aflac Group at 800-433-3036, 7 a.m. to 4 p.m. Central Time, weekdays (excluding holidays).
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For any benefits question or concern, including 24/7 Nurse Line access, one call does it all.
Call us at 866-284-AISD (2473)