Cancer and specified diseases plan
What does the cancer and specified diseases plan cover?

The cancer and specified diseases plan provides coverage for annual screenings, medications, treatments, surgeries and hospital stays related to diagnoses and treatment of cancer and covered diseases. The plan can also help with non-medical expenses by providing cash you can use at your discretion to cover other financial needs related to dealing with your illness.

If you enroll, the plan pays benefits in addition to any other coverage. It doesn’t decrease benefit payments by coordinating with other plans to pay up to a certain maximum amount. You don't pay a deductible, and there’s no lifetime maximum benefit amount.

Who’s eligible?

You may enroll yourself and your eligible dependents.

This coverage is not available to new enrollees age 70 or older or anyone who’s currently diagnosed with cancer or a covered disease, who has been treated for internal cancer or a covered disease in the last five years, or who has ever tested HIV-positive.

How do I enroll?

You can enroll during annual benefits enrollment at Benefits Outlook online or call Benefits Outlook at 866-284-AISD (2473), choose a language and press 2, 7 a.m. to 7 p.m. CST, weekdays (except holidays) and Saturdays, 7 a.m. to 4 p.m. if you have a family status change.

If you sign up during benefits enrollment, your coverage can’t start before the new plan year begins.

Are there any restrictions on cancer benefits?

Yes, there is a pre-existing condition limitation. A pre-existing condition is any sickness or loss for which medical advice or treatment was received or recommended within 12 months prior to the effective date of coverage. If you’re diagnosed with cancer or a covered disease within the first 30 days of your coverage, Aflac Group cancels your coverage and refunds your premiums.

How do I file a claim?

To receive reimbursement for covered expenses, you must fill out the cancer and specified diseases claim form, available here.

You can also call Aflac Group at 800-433-3036, 7 a.m. to 4 p.m. Central Time, weekdays (excluding holidays) and speak to a customer service specialist.

New for 2019, The RediMD telehealth service allows you to have a doctor’s appointment online or by phone, day or night to diagnose a health concern, recommend treatment or prescribe medications, for only $35. First time user code: aldineisd

For any benefits question or concern, including 24/7 Nurse Line access, one call does it all.
Call us at 866-284-AISD (2473)