Personal legal plan
How do I find an attorney?

To find an attorney, visit the Hyatt Legal website or call Hyatt Legal at 800-821-6400, 7 a.m. to 6 p.m. Central Time, weekdays (excluding holidays).

Where do I get a form for out-of-network claims?

Claim forms for out-of-network services are personalized, so you must request a form by calling Hyatt Legal at 800-821-6400, 7 a.m. to 6 p.m. Central Time, weekdays (excluding holidays).

Can I get help with identity theft under this plan?

You can consult with an attorney about potential creditor issues resulting from identity theft and get help contacting creditors, credit bureaus and financial institutions. You can also receive defense services for specific creditor actions over disputed accounts. In addition, you can receive online information about identity theft and prevention.

Are pre-existing matters covered?

Yes, Hyatt Legal Plans encourages members to use the plan to resolve as many legal issues as possible, even if they are pre-existing matters. The only pre-existing matters that are not covered are those for which you retained an attorney before becoming eligible for plan benefits. This is necessary to protect the existing attorney-client relationship.

Do Hyatt’s legal plans include telephone advice and office consultations with local attorneys?

Yes, Hyatt Legal Plans cover office consultations and telephone advice for an unlimited number of covered and non-covered personal legal matters, so long as they are not excluded. These services are offered by local plan attorneys.

What is debt collection defense?

An attorney can help you negotiate repayment schedules and limit creditor harassment. You can also get representation for personal debt collection, foreclosure, repossession or garnishment actions, up to and including trial, if necessary. Coverage does not include counterclaims, cross claims, third-party claims, vacated judgments, bankruptcy and family law matters.

New for 2019, The RediMD telehealth service allows you to have a doctor’s appointment online or by phone, day or night to diagnose a health concern, recommend treatment or prescribe medications, for only $35. First time user code: aldineisd

For any benefits question or concern, including 24/7 Nurse Line access, one call does it all.
Call us at 866-284-AISD (2473)